Webmail lets you read and send mail from a browser, with nothing to install. It is the quickest way to confirm a new mailbox works.

Logging in

1. Go to https://yourdomain.com/webmail in a browser.
2. Enter your full email address as the username — for example you@yourdomain.com, not just you.
3. Enter the mailbox password. This is the password set for the email account, which is not your cPanel password.
4. Sign in, and select the webmail application if you are offered a choice.

Alternative addresses

If yourdomain.com/webmail does not load, try:

https://yourdomain.com:2096

You can also reach webmail from inside cPanel: open Email Accounts and click Check Email next to the mailbox.

If you cannot log in

• Use the full email address. This is the most frequent mistake by some margin.
• Check you are using the mailbox password, not the cPanel one.
• Reset the password in cPanel under Email Accounts if you are unsure.
• Confirm the account still exists and has not been deleted.
• Try a private browsing window to rule out a cached session.

A certificate warning

If the browser warns about the certificate, use the server hostname supplied by your provider instead of your own domain, or ask them to issue a certificate covering the webmail address.